CHECK OUT OUR FULL SIZE GUIDE HERE.

IF YOU HAVE CLUBBED THUMBS, PLEASE REACH OUT TO OUR TEAM VIA EMAIL OR CONTACT FORM, AND WE CAN ARRANGE FOR EXTRA/REPLACEMENT THUMBS TO BE PURCHASED.

FOR FLAT NAIL BEDS, TRY TO FLATTEN AND ADJUST THE PRESS-ON FOR A BETTER FIT. HEAT THE PRESS-ON USING A HAIR DRYER OR HOT WATER, THEN, WHILE IT IS STILL WARM, GENTLY PRESS DOWN TO FLATTEN THE CURVE.

CHECK OUTOUR APPLICATION TUTORIAL HERE.

TEMPORARY WEAR: 3 – 5 DAYS (USING HUE STICKY TABS)

LONG-TERM WEAR: UP TO 3 WEEKS (USING OUR NAIL GLUE)

UP TO 2 WEEKS (USING OUR STICKY TABS IF APPLIED PROPERLY)

JUST A HEADS UP! THESE WEAR-TIME ESTIMATES CAN CHANGE A BIT DEPENDING ON YOUR LIFESTYLE AND IF THE RIGHT APPLICATION TECHNIQUE WAS USED.

OUR HUE PRESS-ONS ARE 100% REUSABLE.
OUR HANDCRAFTED QUALITY DELIVERS LONG-TERM VALUE WHEN CARED FOR PROPERLY.

HOWEVER, REUSABILITY ALSO DEPENDS ON HOW YOU WEAR AND CARE FOR YOUR SET. HERE ARE SOME TIPS TO HELP YOU EXTEND
THE LIFESPAN:

• FOLLOW THE PROVIDED REMOVAL INSTRUCTIONS AND OUR CARE
  TUTORIAL.
• WEAR GLOVES WHEN HANDLING HARSH CHEMICALS.
• NEVER FORCE REMOVAL. IF A NAIL
  FEELS STUCK, SOAK IN WARM SOAPY WATER, ADD CUTICLE OIL, AND GENTLY LIFT
  FROM THE SIDES.
• TO REMOVE EXCESS GLUE FROM THE BACK OF A PRESS-ON, GENTLY BUFF WITH THE INCLUDED NAIL FILE. AVOID FILING THE DESIGN SURFACE.

SHOW YOUR HUE NAILS A LITTLE LOVE AND
THEY’LL LAST FOR MORE WEARS
THAN YOU'D IMAGINE.

OF COURSE! WE OFFER REFILLS FOR ANY LOST OR DAMAGED NAIL. THE PRICE FOR EACH REPLACEMENT NAIL IS ONE-TENTH OF THE ORIGINAL SET'S FULL PRICE.

YOU CAN FIRST SEND US A DIRECT MESSAGE ON INSTAGRAM TO CONFIRM THE PROCESSING TIME (USUALLY AROUND TWO TO THREE WEEKS). ONCE CONFIRMED, YOU CAN PLACE YOUR ORDER HERE FOR THE CORRESPONDING PRICE OF THE REPLACEMENT NAIL.

YES! WE OFFER FREE SHIPPING WHEN YOU PURCHASE OVER $100+

YES, WE DO! MAKE SURE TO CHECK THE INTERNATIONAL RATES FOR YOUR COUNTRY CALCULATED AT CHECKOUT.

AUSTRALIAN ORDERS TYPICALLY ARRIVE WITHIN 5-7 BUSINESS DAYS WITH STANDARD SHIPPING OR 2-3 BUSINESS DAYS WITH EXPRESS SHIPPING.

FOR INTERNATIONAL ORDERS, DELIVERY USUALLY TAKES 2-3 WEEKS, OR 1-2 WEEKS WITH EXPRESS, DEPENDING ON THE DESTINATION AND CUSTOMS
PROCESSING TIMES.

OUR PRODUCTS ARE HANDMADE, MEANING SLIGHT VARIATIONS AND UNIQUE CRAFTSMANSHIP MARKS MAY OCCUR. FOR NON-QUALITY CONCERNS SUCH AS SIZE DISCREPANCIES, COLOR VARIATIONS, OR MINOR HANDICRAFT FLAWS, WE ARE UNABLE TO OFFER RETURNS OR EXCHANGES AT THIS TIME.

IF YOU EXPERIENCE ANY OTHER ISSUE, PLEASE DM US ON INSTAGRAM—WE’RE ALWAYS HERE TO HELP! 💌💖

WE DO NOT OFFER REFUNDS. IF THERE IS A QUALITY ISSUE, PLEASE CONTACT US, WE'LL HANDLE IT.

PLEASE ENQUIRE FOR MORE INFORMATION ABOUT OUR REFUND POLICY.

PLEASE NOTE THAT HUE NAILS IS NOT RESPONSIBLE FOR ANY IMPORT DUTIES, TAXES, CUSTOMS FEES, BROKERAGE FEES, OR ANY OTHER CHARGES IMPOSED BY YOUR LOCAL GOVERNMENT. SINCE THESE CHARGES VARY BETWEEN COUNTRIES AND STATES, WE CANNOT PROVIDE ESTIMATED COSTS BEFORE DELIVERY.

ALL TAXES AND DUTIES ARE THE RECIPIENT'S RESPONSIBILITY AND ARE COLLECTED BY YOUR LOCAL GOVERNMENT. FOR SPECIFIC DETAILS REGARDING THESE CHARGES, PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE.

ADDITIONALLY, SHIPPING FEES AND TAXES WILL NOT BE REFUNDED FOR PACKAGES REFUSED DUE TO THESE TAX AND CUSTOMS DUTIES. WE RECOMMEND BEING AWARE OF YOUR COUNTRY'S IMPORT POLICIES TO AVOID ANY UNEXPECTED COSTS.

THANK YOU FOR YOUR UNDERSTANDING.