FAQ
Got questions? We’ve got answers!
CHECK OUT OUR FULL SIZE GUIDE HERE.
CHECK OUTOUR APPLICATION TUTORIAL HERE.
TEMPORARY WEAR: 1 – 3 DAYS (USING STICKY TABS)
LONG-TERM WEAR: UP TO 3 WEEKS (USING NAIL GLUE OR STICKY TABS IF APPLIED PROPERLY )
JUST A HEADS UP! THESE WEAR-TIME ESTIMATES CAN CHANGE A BIT DEPENDING ON YOUR LIFESTYLE AND IF THE RIGHT APPLICATION TECHNIQUE WAS USED.
ABSOLUTELY! OUR NAILS ARE DESIGNED FOR MULTIPLE WEARS WHEN HANDLED WITH CARE. SIMPLY FOLLOW OUR GENTLE REMOVAL TIPS, AND YOUR NAILS WILL BE READY TO SHINE AGAIN FOR YOUR NEXT LOOK!
OF COURSE! WE OFFER REFILLS FOR ANY LOST OR DAMAGED NAIL. THE PRICE FOR EACH REPLACEMENT NAIL IS ONE-TENTH OF THE ORIGINAL SET'S FULL PRICE.
YOU CAN FIRST SEND US A DIRECT MESSAGE ON INSTAGRAM TO CONFIRM THE PROCESSING TIME (USUALLY AROUND TWO TO THREE WEEKS). ONCE CONFIRMED, YOU CAN PLACE YOUR ORDER HERE FOR THE CORRESPONDING PRICE OF THE REPLACEMENT NAIL.
Shipping
YES! WE OFFER FREE SHIPPING WHEN YOU PURCHASE OVER $100+
YES, WE DO! MAKE SURE TO CHECK THE INTERNATIONAL RATES FOR YOUR COUNTRY CALCULATED AT CHECKOUT.
AUSTRALIAN ORDERS TYPICALLY ARRIVE WITHIN 5-7 BUSINESS DAYS WITH STANDARD SHIPPING OR 2-3 BUSINESS DAYS WITH EXPRESS SHIPPING.
FOR INTERNATIONAL ORDERS, DELIVERY USUALLY TAKES 2-3 WEEKS, OR 1-2 WEEKS WITH EXPRESS, DEPENDING ON THE DESTINATION AND CUSTOMS
PROCESSING TIMES.
Returns
OUR PRODUCTS ARE HANDMADE, MEANING SLIGHT VARIATIONS AND UNIQUE CRAFTSMANSHIP MARKS MAY OCCUR. FOR NON-QUALITY CONCERNS SUCH AS SIZE DISCREPANCIES, COLOR VARIATIONS, OR MINOR HANDICRAFT FLAWS, WE ARE UNABLE TO OFFER RETURNS OR EXCHANGES AT THIS TIME. 🛍️🎨✨
IF YOU EXPERIENCE ANY OTHER ISSUE, PLEASE DM US ON INSTAGRAM—WE’RE ALWAYS HERE TO HELP! 💌💖